East Hants, NS exceeds recycling communications goals while significantly reducing call volumes
East Hants municipality’s Solid Waste Division manages the collection and processing of organics, recyclables, and residual waste for more than 10,000 homes, businesses, and organizations.
Within months of launching their digital recycling communication tools, East Hants was able to see results in the form of optimized recycling communications, higher audience engagement, and reduced call volumes.
Key customer story takeaways:
Reduced call volumes significantly
Engaged with their audience in a faster, more efficient way with their tools
Improved recycling education in the community
Learn how digital tools can save time and costs by improving recycling communications and freeing up time and resources with reduced call volumes.
Click the button below to download the customer story and learn more.
“To me, every time somebody touches our digital recycling tools, that easily could’ve been a phone call we were taking.”
Andrea Trask, Manager of Solid Waste - East Hants, Nova Scotia
