Wanting to reduce call volumes and increase resident engagement, Clark County moves to multi-community digital apps to communicate collection schedules online.
Clark County customer story takeaways:
Working internally we felt like it would take a long time (to build the tool we wanted) and we felt like (with ReCollect) that whatever you needed: instantly, it was there. Whatever you needed was right there after you put in your address, rather than having to drill down through a GIS database.
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