Empower People To Recycle Right

Case Study: Momentum Recycling

Momentum Recycling: Leveraging ReCollect's Tools To Pursue Zero Waste

In 2008, Momentum Recycling was founded in Salt Lake City, Utah, to help communities move toward zero waste by offering comprehensive recycling collection services to organizations and residences along the Wasatch Front, Utah, Colorado and more.

In this case study, we review how Momentum Recycling has utilized ReCollect's tools to step up its commitment to an improved user experience, while reducing call volumes and creating greater operation efficiency.

Momentum Recycling case study takeaways:

  • Over 10,000 collection reminder notifications created.
  • Increase in office efficiency and customer accessibility.
  • Significant increase in customer engagement and self-service.

Learn the importance of using digital tools to educate and teach customers how to self-serve and become better recyclers like Momentum Recycling did.

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ReCollect's communication tools allow us to do more, with less. They allow us to better engage our customers and offer the quality of customer support we strive for.

Jason Utgaard, General Manager, Momentum Recycling

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