Empower People To Recycle Right

Case Study: City of Kingston

City of Kingston Improves Resident Satisfaction and Recycling Behaviour With Digital Tools

Fighting the clock on a major routing and collection change where both recycling and trash collection days were changing, the City of Kingston went digital with ReCollect for primary communications with residents.

City of Kingston case study takeaways:

  • Reduced printing costs
  • Reduced phone calls
  • Improved resident satisfaction
  • Improved waste campaigns and messaging

Learn the importance of digital tools for municipalities to help organize information, communication schedule changes and delight residents like the City of Kingston did.

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I definitely would recommend these digital tools to any municipality – it’s affordable, as it depends on your size – having someone build you this from scratch would cost infinitely more.

Derek Ochej, Public Education and Promotion Coordinator, City of Kingston

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