Nestled just west of Phoenix is the growing City of Buckeye, AZ. There, over the last two decades or so, the population has increased by more than 67,000 people, from some 6,500 people to about 74,300, making it number one in the U.S. for population growth.
In this case study, we review how the City of Buckeye, AZ significantly lowered inbound calls while teaching residents and seasonal visitors how to recycle right using digital tools to bridge the communications gap.
City of Buckeye, AZ case study takeaways:
With ReCollect's metrics, I know how many people are looking up their schedule as well as what they are searching. It gives me the ability to understand all of our time savings.